Shipping policy
Shipping Policy
When do you ship?
Orders are shipped Monday – Friday. If your order is shipping via Same day delivery the order must
be received with in a day or time to ship out the same business day. If your order is shipping via
GOGO or 2-3 it must be received with in 2-3 days with in Metro Manila, for Outside manila 3-7 days.
Where do you ship to?
We ship domestically only. If you have a question about international
shipments, or shipments please email paula@fuma.ph.
How do you ship?
Most of our orders ship via GOGO or LBC However if the items location is not accessible for GOGO. We most
likely will ship via LBC.
Since we do ship most of our orders via GOGO, our website will only allow you to choose that as a
shipping option. However there is a comments box on the shipping selection screen where you
can write in your desired shipping method.
Rates to ship?
We do not charge a flat rate for shipping. Instead we charge you what the desired shipping
company charges us. The charge is based on weight and location. Therefore the shipping quote
you receive when you place and order is not your final shipping charge. We will adjust the final
cost after your order has shipped out, and then charge you credit card or will call you to add the shipping at that time.
How to track an order that's been shipped?
If a tracking number is available and an email address was provided at the time of order, you will
receive an automated email or text message either GOGO or LBC with your tracking number once the order
ships. For all other shipping methods, once the order ships, the order on our website is updated
with a tracking number (if available). You can retrieve your order information by logging into
your account on the website